Data Privacy Statement

1. Who is responsible for your data?

Philippians Homecare Services is the data controller for the personal data we process in connection with this website and our care services. You can contact us at the details in Section 9.

2. What data we collect

We may collect:

• Contact and identity information – Name, email address, phone number, and mailing address when you inquire, register, or use our services.
• Information you provide – Details you give in forms (e.g., care needs, schedules, preferences) and in communications with us.
• Technical and usage data – IP address, browser type, device information, and how you use our website (including via cookies, as described in our Cookie Policy).
• Other data – Any other information you choose to provide or that we need to deliver care or comply with law (e.g., health-related information only where relevant and with your consent or as permitted by law).

3. How we use your data

We use your data to:

• Respond to inquiries and provide information about our services.
• Deliver and manage homecare and related services.
• Communicate with you (e.g., appointments, updates, support).
• Improve our website, services, and user experience.
• Comply with legal and regulatory obligations.
• Protect our rights and the security of our systems and users.

4. Legal basis (where applicable)

We process your data based on: your consent (where we ask for it), performance of a contract with you, our legitimate interests (e.g., improving services, security), and compliance with legal obligations.

5. How long we keep your data

We retain your data only as long as necessary for the purposes above, to comply with law (e.g., tax, healthcare, employment records), and to resolve disputes. When no longer needed, we securely delete or anonymize it.

6. Sharing your data

We do not sell your personal information. We may share data with service providers who help us operate our business (e.g., hosting, email, analytics) under strict confidentiality and data-processing terms. We may also share data when required by law or to protect rights and safety.

7. Your rights

Depending on where you live, you may have the right to:

• Access – Request a copy of the personal data we hold about you.
• Correction – Ask us to correct inaccurate or incomplete data.
• Deletion – Request deletion of your data, subject to legal exceptions.
• Object or restrict – Object to certain processing or request restriction.
• Withdraw consent – Where we rely on consent, you may withdraw it at any time.
• Complain – Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details in Section 9. We will respond in accordance with applicable law.

8. Cookies and similar technologies

We use cookies and similar technologies as described in our Cookie Policy. You can choose to Accept all or Reject non-essential cookies when you first visit our site. Essential cookies are necessary for the site to function and are not optional.

9. Contact us

For questions about this Data Privacy Statement or to exercise your rights, contact us:

• Philippians Homecare Services
• Email: info@philippianshomecare.com
• Phone: (630) 943-7771
• Web: www.philippianshomecare.com
• Or via our contact page.

10. Changes to this statement

We may update this Data Privacy Statement from time to time. The “Last updated” date at the top will be revised when we do. We encourage you to review this page periodically. Continued use of our website or services after changes constitutes acceptance of the updated statement where permitted by law.